Terms and Conditions

Welcome to Kore Reformer Pilates! By booking and participating in our Reformer Pilates classes, you agree to abide by these Terms and Conditions. Please read them carefully before using our services.

Introduction

These Terms and Conditions govern your use of Kore Reformer Pilates’ services, including class bookings, cancellations, and participation. By booking a class, you acknowledge that you have read, understood, and agreed to these terms.

Booking and Cancellation Policy

Bookings: All classes must be booked in advance through our website or in person.
Cancellations: Cancellations or rescheduling must be made at least 24 hours before the scheduled class.
Late Cancellations/No-Shows: Late cancellations or no-shows will result in the full loss of class credit.
Studio Cancellations: Kore Reformer Pilates reserves the right to cancel or reschedule classes due to unforeseen circumstances. In such cases, you will be notified promptly, and your class credit will be refunded or rescheduled.

Payments and Refunds

Payment: All class packages, memberships, and single sessions must be paid in full before attending a class.
Refunds: Payments are non-refundable. However, exceptions may be made for medical reasons with a valid doctor’s note.

Health and Safety

Health Conditions: Participants must be in good health and inform instructors of any injuries, medical conditions, or pregnancy before class.
Consultation: We recommend consulting a physician before starting any new exercise program.
Right to Refuse Service: Kore Reformer Pilates reserves the right to refuse service to anyone who may pose a risk to themselves or others.
Assumption of Risk: Clients participate at their own risk and acknowledge the physical nature of Reformer Pilates.

Studio Rules

Arrival Time: Clients must arrive 5 minutes before class starts. Late arrivals may not be permitted to join.
Grip Socks: Grip socks are required for safety and hygiene. They are available for purchase at the studio for £12 if you don’t have your own.
No Food or Phones: No food, drinks (other than water), or phone use is allowed during class.
Equipment Cleaning: Clients are responsible for cleaning equipment after use with the provided wipes or disinfectant.

Liability Waiver

By participating in classes at Kore Reformer Pilates, you acknowledge and assume all risks associated with Reformer Pilates training. The studio, its instructors, and staff are not responsible for any injuries, accidents, or health complications arising from participation. Clients release Kore Reformer Pilates from any claims, liabilities, or damages incurred during or after participation.

Membership and Package Expiry

Expiry Dates: Class packages and memberships have expiration dates, which are stated at the time of purchase.
Extensions: Extensions may be granted for medical reasons with a valid doctor’s note.

Personal Belongings

Responsibility: Kore Reformer Pilates is not responsible for lost, stolen, or damaged personal items.
Storage: Storage areas are available, but clients are advised to avoid bringing valuables to the studio.

Privacy Policy

Data Protection: We respect your privacy and will not share personal information with third parties without your consent.
Communication: Your contact details may be used for booking confirmations, class updates, or promotions. You may opt out of promotional communications at any time.

Changes to Terms

Kore Reformer Pilates reserves the right to modify these Terms and Conditions at any time. Significant changes will be communicated via email or in-studio announcements. Continued use of our services constitutes acceptance of the updated terms.

Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:
📧 korereformerpilates@outlook.com
📍 Kore Reformer Pilates, Garstang

By booking a class, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Kore Reformer Pilates—we look forward to supporting you on your Pilates journey!